Refund policy

RETURNS & REFUNDS

Fresh Ink Collective operates on a limited preorder Drop model. Each successful Fresh Ink Drop is produced specifically according to the sizes and quantities ordered during the preorder period.

Because of this, Fresh Ink Drop merchandise is final sale and is not eligible for returns or exchanges due to sizing, preference, or change of mind.

Please carefully review all product information and sizing details before placing your order.

UNSUCCESSFUL FRESH INK DROPS

Every initial Fresh Ink Drop has a 50-shirt Print Goal.

If a Drop does not reach its Print Goal and does not move into production, qualifying customer orders for that Drop will be canceled and refunded to the original payment method.

ORDER CHANGES & CANCELLATIONS

If you notice an error with your order, contact Fresh Ink Collective as soon as possible.

We will make reasonable efforts to accommodate changes before the order is submitted for production, but changes or cancellations cannot be guaranteed.

Once a Fresh Ink Drop has closed and the order has entered production, orders cannot be canceled or changed.

SIZING

Because each Drop is produced according to preorder quantities, we cannot guarantee additional inventory will be available for size exchanges.

Customers are responsible for reviewing the provided size chart and selecting the appropriate size before ordering.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

We stand behind the merchandise we produce.

If your item arrives damaged, defective, misprinted, or you receive an incorrect item, please contact us promptly so we can review the issue and make it right.

Please include your order number, a description of the issue, and photos of the item when applicable.

CONTACT

Questions regarding an order, refund, or merchandise issue can be sent to:

freshinkcollectiveart@gmail.com

Fresh Ink Collective
Wear the Art. Back the Artist.